FAQ

Your membership allows you to obtain exclusive discounts for social and recreational activities that your family and you can enjoy throughout your membership period! These kinds of deals include our local vendors such as the Children’s museum, Como Zoo and so much more! Our Nationwide vendors that offer discounts would be businesses like A1 Travel, YMCA, Costco, ETC), please contact our admin team if you have any questions

As of 1/01/2021, there are no more membership cards. All our vendors will know to check member’s expiration dates by looking at the member’s profile from their phone and/or screenshot sent via email.

You can show this by logging in and viewing the SUBSCRIPTION section in the My Membership Status page.

Upon traveling to the vendor, most vendors check your expiration date on your profile. You must log into your profile to show this to them as proof of membership.

In the main menu, go to Benefits → Member Discounts. You must be logged in to view this page and access your discounts.

Check out Membership in the main menu for plans, renewals and your member status, see volunteer opportunities under Get Involved → Team Member Zone or contact our admin team!

My Membership Status page shows you your profile information such as your  ACTIVE/INACTIVE Status, shipping information and/or your subscription information. This is also where you would go to show vendors your active status.

Order History page is where you go to review all the orders you have downloaded or made. It is part of the shopping cart history and  where you can make updates to your payment methods.

You can log out of your account in either accounts.

SEI accepts credit and debit card payments only, processed securely through Stripe.

We do not accept checks, cash, money orders, wire transfers, bank or ACH transfers, direct deposits, PayPal, or cryptocurrency. Card details are handled entirely by Stripe — SEI never stores your card number.

Current rates are $5/year (Active) and $20 one-time (Retiree lifetime). Rates increase to $7/year and $30 lifetime on January 1, 2027. Current pricing is always shown on our membership plans page.

There are no refunds once a payment is made due to the integrity of the information being accessed and used.

Members are responsible for their billing and must recall to take their purchases/transactions off auto-billing to avoid recurring charges. SEI is not subject to fraudulent expenses should members forget to take their transactions off auto-bill. Members must change this option in their own Paypal/Stripe account.

Should there be a payment error, please contact our Treasurer via email (mnsei.inc@gmail.com) so they can set up a claim and process refunds as needed. Please allow our treasurer one week to investigate all claims.